Uwisely Service
Terms and Conditions (the “Service”).
Introduction
The Service is organized by Upstream Systems. By participating in this Service, the customer (as described here) agrees to be bound by the terms and conditions (the “Terms and Conditions”) that constitute an integral part and shall be read together with the terms and conditions of the Customer Registration Form (CRF) and / or terms and the respective mobile / content terms of service offered and relevant to Customers in connection with this Service.
In the event of a conflict or inconsistency between the CRF Terms and Conditions and / or their respective mobile / content terms and conditions of service, such discrepancy shall be resolved by giving priority to the following arrangement (i) the Terms and Conditions (ii) the CRF Terms and Conditions and / or mobile / content services respectively.
Eligibility
This Service will be available to all new and existing U Mobile prepaid and postpaid customers resident in Malaysia during the Service Period (the “Customer”) that are 18 years or older. Customers are required to maintain an active line throughout the Service Period. For clarity, active means Customer can make and respond to calls.
Service Mechanism
Uwisely is a subscription web-based AI-powered education platform offered to U Mobile users as part of this Service for RM5.00 /week for which Customers can opt-in and choose what to study, for no additional fee. Customers can choose to subscribe via the Internet. After successfully subscribing to Uwisely, customers will receive a confirmation SMS regarding their Subscription.
Customers may unsubscribe from Uwisely at any time by going to the website https://uwisely.upp.st and entering their username (the respective mobile number) and password (received via SMS at the moment of subscription from Upstream Systems). Once logged in Customers will have to click “Unsubscribe” in order to cancel the service, or send CANCEL to 68889 (cost : RM 0.15) . To be clear, when a customer unsubscribes Uwisely, they will automatically unsubscribe from the Service. A confirmation SMS will be sent to confirm that the Customer has unsubscribed from the Service.
Subscribers will also receive an SMS message from Upstream Systems containing a special link to access the portal along with a unique ID and password to log in to the portal. Please note that the link will not be hyperlinked; subscribers will need to manually enter the URL in their browser. Access to the Portal will apply to the Customer’s internet package quota (where applicable) or the basic internet rate will apply.
Uwisely Subscription allows Customers to study, stay engaged and earn official certifications through the portal for the week that they have been successfully charged for Uwisely Subscription Charges.
General Terms and Conditions
- Upstream Systems reserves the sole and absolute right to retract, amend, abandon and / or change any part or all the terms and conditions of this Service at its sole and immediate notice to Customer.
- If a prepaid customer for Uwisely does not have enough prepaid credit to be charged with a Weekly Subscription Charge, they will not be able to enjoy the service for the week.
- Upstream Systems shall not be liable for any claims by Customer or third party claims or omissions of any kind, including but not limited to, loss of profits, punitive, indirect, special, incidental or consequential damages or for any other damage and claims related to any form, including direct, indirect, third party, consequential or other damages arising out of or relating to this Service.
- Upstream Systems reserves the right to disclaim any liability for loss or damage to property or personal injury or loss of life caused by or in connection with this Service.
- Upstream Systems has the sole discretion to refuse any entry to the portal for any reason and shall have no obligation to respond to any person regarding the Service.
- Upstream Systems shall not be liable if the Customer is prevented from participating in the Service, as a result of any technical or other restrictions or force majeure which includes but is not limited to law and / or governmental orders, acts of God etc.
- Except for force majeure events such as power outages, technical failures and network failures, Upstream Systems will obtain the technical and software needed for the Service. Any Client’s claim will be settled by Upstream Systems, if it is well founded, ensuring equal opportunities for the Customer and improving prejudice, where possible.
- All pictures, personal information and names submitted in the Service, service marks, trade names, trademarks are owned or duly held by Upstream Systems.
- Upstream Systems reserves the right, in its sole discretion, to use the name, picture, sound or video recording and customer participation for any publicity, advertising, trade or purpose of the Service in any media, without the prior consent of any payment or payment to customer.
- Except as expressly stated herein, Upstream Systems shall not be liable for any expenses and expenses including expenses arising from or resulting from the participation in this Service.
- Content for the Service (if applicable) is provided by a third party. Upstream Systems does not filter or edit the content. Customer acknowledges that Upstream Systems has no obligation to block the content or information provided. Upstream Systems disclaims all liability for the content provided.
- In the event that any provision of these terms and conditions is invalid, unlawful and unenforceable under any applicable law or for any reason, the validation and enforcement of the remaining provisions will not be affected.
- No delay or any delay by Upstream Systems in enforcing any of the terms or conditions contained herein shall constitute a waiver by Upstream Systems of any breach of these Terms and Conditions.